Question 1

How do I get an app fo rmy organization?

Accepted Answer

Getting an app for your organization is pretty simple.  Simply go to https://www.iconnect365.com/free-trial and complete the 30 Day Free Trial form.  Once we receive your request, we'll start building your app.

Question 2

How do I create an event?

Accepted Answer

Events can only be created rom the Admin Portal by someone with Admin privileges.
From the Admin Portal select 'Events' then select 'Manage events'
Select 'Add'
Enter details of event
Select 'Submit'

Question 3

How do I create an event?

Accepted Answer

Events can only be created rom the Admin Portal by someone with Admin privileges.
 
From the Admin Portal select 'Events' then select 'Manage events'
 
Select 'Add'
 
Enter details of event
 
Select 'Submit'

Question 4

Do I have to add a pic in order to create an event?

Accepted Answer

No, adding a pic to your event is optional.

Question 5

Do I have to add a pic in order to create an event?

Accepted Answer

No, adding a pic to your event is optional.

Question 6

Can an event be deleted?

Accepted Answer

Yes, an event can be deleted only by someone with Admin privileges from the Admin portal.
From the Admin portal, click on Events>>Manage events
Next to the event, select Delete

Question 7

How do I add a Sermon Series to my app?

Accepted Answer

To create a Sermon Series, follow the following steps.
In the admin portal click Sermon>>Manage Sermon Series
Click Add Sermon Series
In Series Name, provide a name for your Sermon Series
In Image, you can upload an image that will display in your app.  This is optional.
Now that you have a sermon Series created, you can now proceed in adding a Sermon to your app.

Question 8

How do I add new members to my app?

Accepted Answer

Members can be added to the app from one of 3 ways.
1. A member can go to the Apple or Google Play app store and search on your organization's name and download the app. Once they download the app, they'll have to complete a sign-up form which will be received by the Admin(s) of your organization. The admin would need to either accept ot deny access to the app from the app's admin control pannel.
2. A member can be added by the admin via an invite. The admin would complete the member profile form in the admin pannel by going to Members>>Add new member. Once the member profile is completed, the admin should select the box "email an invite to this member". The member would receive an email with instructions to download the app on their local device with their password.
3. A member can be added by providing the iOS or Google links of the app. The process would work the same as if the member went to the app store directly. They would need to complete the member profile forma nd once submitted, the admin(s) would receive a notification. At that point the admin(s) could accept of deny the member request.

Question 9

Can an event be deleted?

Accepted Answer

Yes, an event can be deleted only by someone with Admin privileges from the Admin portal.
 
From the Admin portal, click on Events>>Manage events
 
Next to the event, select Delete

Question 10

How do I change my password?

Accepted Answer

In the top left corner of the app, select the Hamburger Menu

Click on your profile pic

Select 'Change Password'
Complete change password form
Select 'Save Changes'

Question 11

How do I add new members to my app?

Accepted Answer

Members can be added to the app from one of 3 ways.
 
1. A member can go to the Apple or Google Play app store and search on your organization's name and download the app. Once they download the app, they'll have to complete a sign-up form which will be received by the Admin(s) of your organization. The admin would need to either accept ot deny access to the app from the app's admin control panel.
 
2. A member can be added by the admin via an invite. The admin would complete the member profile form in the admin panel by going to Members>>Add new member. Once the member profile is completed, the admin should select the box "email an invite to this member". The member would receive an email with instructions to download the app on their local device with their password.
 
3. A member can be added by providing the iOS or Google links of the app. The process would work the same as if the member went to the app store directly. They would need to complete the member profile forma nd once submitted, the admin(s) would receive a notification. At that point the admin(s) could accept of deny the member request.

Question 12

How do I change my password?

Accepted Answer

In the top left corner of the app, select the Hamburger Menu

Click on your profile pic

Select 'Change Password'
 
Complete change password form
 
Select 'Save Changes'

Question 13

How do I add a Sermon to my app?

Accepted Answer

In order to add a sermon to your app, you must first create a Sermon Series.  Even if there will be only one (1) message in that series.  Every sermon MUST be a part of a Sermon Series.
To create a Sermon, follow the following steps,
In the admin portal click Sermon>>Manage Sermon
In ‘Select Sermon Series’, use the drop down menu and select the series the Sermon will be a part of.
In ‘Sermon Name’ give your sermon a name
In ‘Sermon Scripture’ enter the scripture (optional)
In ‘Sermon Speaker’ enter the speaker’s name (optional)
In ‘Sermon Date’ select the date of the sermon (required)
In ‘Link’ you can add a url (optional)
In ‘PDF’ you can upload a pdf document (optional)
In ‘Image’ you can upload an image for your sermon (optional)
In ‘Audio” you can upload an audio file (optional)
In ‘Video’ you can upload a video file (optional)
In ‘Description’ you can enter info/abstract of your sermon message (recommended)

Question 14

Is there is limit to the size video that can be uploaded?

Accepted Answer

No, there is not limit to the size of video that you can upload in the Media section of the app.  You should however have a reliable internet connection or your video upload may time out.

Question 15

Can anyone create an event?

Accepted Answer

No, events can only be created by an admin from the admin portal.

Question 16

Can I create an event from my mobile app?

Accepted Answer

No, events can only be created from the admin portal.  You must be an admin in order to create an event.

Frequently asked questions

How do I get an app fo rmy organization?

How do I create an event?

How do I create an event?

Do I have to add a pic in order to create an event?

Do I have to add a pic in order to create an event?

Can an event be deleted?

How do I add a Sermon Series to my app?

How do I add new members to my app?

Can an event be deleted?

How do I change my password?

How do I add new members to my app?

How do I change my password?

How do I add a Sermon to my app?

Is there is limit to the size video that can be uploaded?

Can anyone create an event?

Can I create an event from my mobile app?